Frequently Asked Questions

Game Repair

Frequently Asked Questions

How long will the repair take?

We understand the frustration you are having and in most cases we will repair within 72 hours. We also have repair plans with RUSH orders. We can repair at our shop in as little as 1 hour depending upon the issue. If it is necessary to order an out of stock part it may take longer and you will be notified.

Why does my Xbox have red rings?

The red rings are from hardware failure and over heating problems.

Should I send A/V cables, power cords, controllers, hard drive, etc.?

You only need to send the console itself for repair.

What if I opened my consoles or removed the warranty seal, can you still repair my video game console?

Yes, we can repair all video game console no matter if they have been opened or not.

How do I know when my game console is repaired?

Our service tech’s will call you as soon as all repairs have been completed and your video game console is ready for pick up.

Frequently Asked Questions

Do you warranty your repairs?

Most of our repairs are warranted for 30 days through 6 months for failures not resulting from obvious abuse or tampering. Our Refurbished Consoles are warranted for 3 months.

How much does the repair cost?

Depending upon the repair necessary the cost will vary. Repairs start out at $24.99 for. Please visit our links for more pricing.

What if you can’t repair my video game console?

We repair well over 95% of all Xbox 360, Playstation 3, and Wii problems. In the case that we cannot repair your console we will not charge you (unless specified otherwise).

Why should I go to Game Repair and not Microsoft, Sony or Nintendo?

Game Repair was once an authorized Nintendo repair shop called Nintendo Repair, we have the same Owner (Brian Sr.) and him and his son have been video game repair specialist for over 20 years now. We will not tell you that we are better but we wil tell you that you will recieve great service and support just like you would from reputable companies such as Microsoft, Sony and Nintendo.

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